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MMC Reports First Quarter 2005 Results

05/03/05

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NEW YORK, NEW YORK, May 3, 2005 - Marsh & McLennan Companies, Inc. (MMC) today reported financial results for the quarter ended March 31, 2005. Consolidated revenues totaled $3.2 billion, and net income was $134 million, or $.25 per share. These results include pretax charges for restructuring, employee retention, incremental regulatory and compliance, and potential Putnam fund reimbursement expenses of approximately $225 million. Excluding these items, earnings per share would have been $.52. In the first quarter of 2004, net income was $446 million, or $.83 per share. Prior year quarterly results include settlement expenses, insurance recoveries relating to World Trade Center losses, severance, and regulatory and compliance costs, which reduced first quarter 2004 net income by $73 million. Excluding these items, earnings per share would have been $.96 per share. Additional information on these items and their effect on operating income and earnings per share is provided in the attached supplemental schedules on pages 11 and 12.

Michael G. Cherkasky, president and chief executive officer of MMC, said: "We continue to take steps across MMC to make it a stronger, more streamlined company. Marsh is executing its plan to simplify its management structure, improve efficiencies and account profitability, and increase transparency. These changes should enable Marsh to deliver profitable growth and margin expansion next year. Kroll had a strong quarter, as demand for its technology services increased significantly. Mercer Human Resource Consulting made significant progress in expanding its outsourcing capabilities and range of investment advice and services, including the combination of its existing benefits administration operations with Putnam's defined contribution administration activities. Mercer's specialty consulting businesses performed very well, reporting strong revenue growth. Putnam's investment performance has continued to improve, reflecting changes made over the last 18 months. We continue to see a moderation in net redemptions."

MMC now reports financial results in four segments:

  • Risk and Insurance Services, comprising risk management and insurance broking (Marsh), reinsurance broking and services (Guy Carpenter), and related insurance services;
  • Risk Consulting and Technology (Kroll);
  • Consulting, including Mercer Human Resource Consulting and Mercer's specialty consulting businesses; and
  • Investment Management (Putnam).

Risk and Insurance Services
Risk and insurance services revenues declined 11 percent in the quarter to $1.7 billion. Underlying revenues, excluding acquisitions and foreign exchange, declined 13 percent. Market services revenues declined $179 million to $32 million in the quarter. Excluding the loss of market services revenues, underlying revenues declined 5 percent.

Marsh's risk management and insurance broking revenues declined 19 percent to $1.2 billion due to the termination of market services agreements, the effect of reduced insurance premium rates, and a lower volume of net new business. The decline was most significant in the United States, with modest declines in the rest of the world consistent with the softening of premium pricing.

Guy Carpenter reported first quarter revenues of $282 million, unchanged from 2004. Underlying revenues declined 2 percent. Carpenter's new business in the quarter was stronger than the prior year quarter but was offset by the effect of higher risk retentions and lower premium rates in the reinsurance marketplace.

Related insurance services revenues rose 26 percent to $294 million, an 18 percent increase on an underlying basis. This reflects strong growth in claims management as well as higher investment gains in the quarter.

As expected, restructuring and other noteworthy expenses significantly affected risk and insurance services operating income of $171 million. Approximately $65 million of savings associated with the fourth quarter restructuring were more than offset by $96 million for additional restructuring, $43 million of incremental regulatory and compliance costs, and $15 million for employee retention programs in the first quarter. Bonus accruals for the full year are being kept flat to 2004 levels to assure that the proper levels of incentives are maintained in a challenging year. The elimination of market services revenues removed a significant seasonality factor that had a corresponding impact on bonus accruals. First quarter bonus accruals were $42 million higher than the prior year quarter. Additional restructuring charges are anticipated over the course of 2005 for severance and real estate costs.

Risk Consulting and Technology
Kroll performed well, reporting $264 million in revenues. Its growth was excellent, with particular strength in technology services' electronic discovery and background screening operations. First quarter revenues also reflect the integration of portions of Marsh's risk consulting operations. Operating income was $37 million for the quarter, including $16 million of identified intangible amortization.

Consulting
Consulting revenues increased 4 percent in the first quarter to $834 million. Underlying revenues increased 1 percent. Operating income of $84 million includes $10 million of retention expenses.

Mercer Human Resource Consulting reported revenues of $586 million, compared with $589 million last year. The reduction in underlying revenues was due to the decline in revenues associated with defined contribution plan assets previously administered by Putnam. The health and benefits business and the performance, rewards, and information business both reported good revenue growth. A modest decline in the retirement business was largely due to lower demand in the United Kingdom.

Mercer's specialty consulting businesses produced $210 million in revenues, an increase of 17 percent from last year. Underlying revenues grew 13 percent. Mercer Management Consulting, Mercer Oliver Wyman, and NERA Economic Consulting each reported solid revenue growth.

Investment Management
Putnam's revenues in the first quarter declined 12 percent to $398 million, in line with the year-over-year change in average assets under management. Average assets under management during the first quarter were $204 billion, compared with $234 billion in the first quarter of 2004. Total assets under management on March 31, 2005 were $199 billion, comprising $135 billion of mutual fund assets and $64 billion of institutional assets. Assets under management at year-end 2004 were $213 billion.

Putnam's operating income of $49 million includes a charge of $30 million for the estimated cost that it believes will be necessary to address issues relating to the calculation of certain amounts paid by the Putnam mutual funds in previous years. The previous payments were cost reimbursements by the Putnam mutual funds to Putnam for transfer agent services relating to defined contribution operations.

The steps Putnam has taken over the last 18 months have led to an improvement in investment performance. For the one-year period ended March 31, 2005, 61 percent of all Putnam mutual fund A-share assets, including 50 percent of equity products and 95 percent of fixed income products, were above median for investment performance in their respective Lipper categories. Net redemptions of $9.7 billion in the quarter include $2.7 billion related to the termination of certain Putnam international alliances on the first day of 2005. Since then, net redemptions have been lower than they were in each of the previous five quarters. Putnam had modest gains in mutual funds sales for the second quarter in a row.

Conference Call
A conference call to discuss first quarter 2005 results will be held today at 10:00 a.m. Eastern Daylight Time. To participate in the live teleconference, please dial (888) 283-6901 or (719) 955-1564 (international). The live audio webcast (which will be listen-only) may be accessed at www.mmc.com. A replay of the webcast will be available beginning approximately two hours after the event. A continuous telephone replay will be available beginning at 1:00 p.m. Eastern Daylight Time, May 3 and continuing until midnight Eastern Daylight Time, May 9. To listen to the replay, please dial (888) 203-1112. Callers from outside the United States may listen to the replay by dialing (719) 457-0820. The access code for both numbers is 7633433.

MMC is a global professional services firm with annual revenues exceeding $12 billion. It is the parent company of Marsh, the world's leading risk and insurance services firm; Guy Carpenter, the world's leading risk and reinsurance specialist; Kroll, the world's leading risk consulting company; Putnam Investments, one of the largest investment management companies in the United States; and Mercer, a major global provider of consulting services. Approximately 60,000 employees provide analysis, advice, and transactional capabilities to clients in over 100 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago, Pacific, and London stock exchanges. MMC's website address is www.mmc.com.

This press release contains statements relating to future results, which are forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements may include, without limitation, discussions concerning:

  • the new business model of Marsh Inc.;

  • the elimination of market services agreements ("MSA");

  • growth in revenue and margin improvement;

  • elimination of unprofitable accounts;

  • investigations being conducted by state attorneys general and state superintendents or commissioners of insurance;

  • net redemptions of Putnam mutual fund shares;

  • pension funding; and

  • insurance premium rates.

Such forward-looking statements are based on available current market and industry materials, experts' reports and opinions, and long-term trends, as well as management's expectations concerning current and future events impacting MMC. Forward-looking statements by their very nature involve risks and uncertainties. Factors that may cause actual results to differ materially from those contemplated by forward-looking statements that we make include:

  • the impact of litigation and regulatory proceedings brought by various state attorneys general and state insurance regulators;

  • the impact of class actions, derivative actions and individual suits brought by policyholders and shareholders (including MMC employees) asserting various claims, including claims under U.S. securities laws, ERISA, RICO, unfair business practices and other common law or statutory claims;

  • loss of producers or key managers;

  • inability to negotiate satisfactory compensation arrangements with insurance carriers or clients;

  • inability to reduce expenses to the extent necessary to achieve desired levels of profitability;

  • inability to collect previously accrued MSA revenue;

  • changes in the availability of, and the market conditions and the premiums insurance carriers charge for, insurance products;

  • the impact of litigation and other regulatory matters stemming from market-timing issues at Putnam;

  • changes in worldwide and national equity and fixed income markets;

  • actual and relative investment performance of the Putnam mutual funds;

  • the level of sales and redemptions of Putnam mutual fund shares;

  • changes in the value of investments made in individual companies and investment funds; and

  • changes in interest rates or the inability to access financial markets.

Forward-looking statements speak only as of the date on which they are made, and MMC undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which it is made or to reflect the occurrence of unanticipated events.

MMC is committed to providing timely and materially accurate information to the investing public, consistent with our legal and regulatory obligations. To that end, MMC and its operating companies use their websites to convey meaningful information about their businesses, including the anticipated release of quarterly financial results and the posting of updates of assets under management at Putnam. Monthly updates of total assets under management at Putnam will be posted to the MMC website the first business day following the end of each month. Putnam posts mutual fund and performance data to its website regularly. Assets for most Putnam retail mutual funds are posted approximately two weeks after each month-end. Mutual fund net asset value (NAV) is posted daily. Historical performance and Lipper rankings are also provided. Investors can link to MMC and its operating company websites through www.mmc.com.